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This page shows help content for the Merchant Enterprise product. Help content for the PSP product can be found here.

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Ravelin Dashboard

Home

Explore

Analytics

Analytics Metrics & Segments

Rules

Connect

Activity

Query Tool and Boards

Organizations

Ethoca Alerts

Setting up and managing your team

Single Sign On (SSO)

Two Factor Authentication

Product Focus

User Roles

Managing Users

Customer Profile & Manual Reviews

Customer Timeline

Customer Signals

Order Decisions

Connect and Fraud Score thresholds

Potential Manual Reviews

Forgiving chargebacks

Comment PAN Warning

Mastercard Identity: Identity Risk Evaluation

Payment Fraud Scores

Customer Profile

Case Assignment

Manual Reviews

Session Tracking

Request Logs

Tools

Shared Files

Bulk Tagging

Disputes Uploader

Subject Access Requests

ATO Review Uploader

Customer Review Uploader

Ethoca Outcome Uploader

Data Warehouse

Data Warehouse

Getting Started with Ravelin Data Warehouse

What’s in Ravelin’s Data Warehouse

Getting Started With SQL

Account Takeover

Account Takeover Reviews

Reclaimed Accounts

Supplier Fraud

Supplier Manual Reviews