Ravelin has integrated with Ethoca as a partner, you can now manage all your Ethoca alerts via the Ravelin dashboard. You will be able to manage alerts that Ravelin has matched to a transaction and customer as well as alerts that are not matched.
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When applying outcomes, please remember that the first outcome that is applied and confirmed is what is returned to Ethoca and passed on to the issuer. You can update the outcome again but this will purely be for reporting or internal processes and won't be passed on to the issuer.
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